Policies

PLEASE COMPLETE YOUR CLIENT PROFILE ON AURA
*CREDIT CARD IS REQUIRED

Your Booking
48 hours notice for appointment cancellations
missed or cancelled after the 48 hours 50% of the missed will be charged
by booking you are accepting the conditions of this cancellation policy.
Your Arrival
Please arrive 5-10 minutes prior to your first appointment, A late arrival will lose in part or whole your booking according to the service reserved.  A reschedule or optional service may be suggested by our salon coordinator.
Please turn your cell phone on SILENT upon your arrival to the salon.
*THERE ARE ABSOLUTELY
 NO REFUNDS ON SERVICE or PRODUCTS
Your Payments
We accept payments in the forms of Fusion gift cards,
Canadian Currency Cash, Debit, Visa and MasterCard.
We do NOT accept American Express or Discovery

COVID-19 | Health & Safety
ARRIVAL –
*PLEASE WAIT IN YOUR VEHICLE AND CHECK IN ON YOUR AURA APP
*MASKS ARE REQUIRED BEFORE YOU ENTER THE SALON
*SANITATION UPON ENTRY – please use our hand sanitizer, phone sanitizer wipes immediately upon entry of the salon
PRODUCT -please allow your stylist to handle all your product purchases and inquiries
APPOINTMENT CONFIRMATIONS- texted via AURA - please follow the instructions
ALL OTHER  REGULAR POLICIES APPLY

 

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