Policies

*24 HR CANCEL/NO SHOW POLICY = 50% OF MISSED APT WILL BE CHARGED TO THE CC ON FILE or eft to provider before you can rebook
*RESCHEDULING 24 HOURS & 2ND RESCHEDULE WILL INCLUDE A FEE OF 15% OF YOUR SERVICE
*BY BOOKING YOU HAVE ACCEPTED THIS POLICY
AND ALL OUR CONDITIONS
*ZERO REFUNDS ON SERVICE or PRODUCTS
accepted payments :Fusion gift cards(retail only)
Canadian Currency Cash, Debit, Visa and MasterCard.
NO American Express or Discovery

*** personal requests CAN BE ACCOMMODATED if you are unable to find a suitable appointmennt

*PLEASE CHECK IN ON YOUR AURA APP - YOUR PROVIDER GETS A TEXT NOTIFICATION.
APPOINTMENT CONFIRMATIONS- texted via AURA - please follow the instructions

CONTACT YOUR PROVIDER DIRECTLY IF YOU NEED TO CANCEL TO AVOID ANY CANCEL OR REBOOKING FEES or any confusion with your provider

YOU CAN NOT CANCEL ON THE CONFIRMATION TEXT OR ONLINE

 

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